Team Workload
Team Workload is the detailed capacity table for managers and operators. It shows every active team member across the selected planning period and carries the team-level capacity scan that previously lived in Overview.
What the Table Shows
Team members, role context, team grouping, capability context, and previews for email, role, OOO status, and current-month workload when available.
Optional previous workload, average workload, next workload, billable percentage, non-billable percentage, and active-client columns.
Controls
Use the toolbar to:
- Search people.
- Filter by capability or other available filters.
- Change the date range.
- Switch weekly or monthly period granularity from the visible Week/Month control.
- Group by team, capability, language, or no grouping.
- Sort by name or workload.
- Show percentage or raw hours.
- Show or hide optional summary columns and suspended users.
Display selections are saved per view in your browser, so grouping, sorting, visible columns, and percentage/raw-hour mode survive page refreshes.
Hover or focus people, projects, and clients in workload tables to preview the related record without leaving the current planning view.
Reading Utilization
Utilization is assigned hours divided by available hours.
- Under capacity means the person has remaining availability.
- Near capacity means there is little room for new work.
- Full means assigned hours match availability.
- Overallocated means planned work exceeds availability.
In monthly views, weeks that cross calendar boundaries are split by weekday so each period only includes its own working days.
When to Use Command Center Instead
Use Team Workload when the question starts with a person: "Who has room?" or "What is this person's load?"
Use Command Center when the question starts with a project: "Can we staff this?" or "Who is the best fit?"