Notifications and Inbox
Inbox is the in-app notification center. It collects requests, mentions, assignments, project updates, date changes, and reminders that need attention.
Notification Types
| Type | What it means |
|---|---|
| Weekly time-off summary | Email summary of people currently out, leaving soon, and recently returned. Sensitive time-off types appear as Away. |
| Time-off requests | A request needs review. Decided or withdrawn requests stop counting as unread review work. |
| Time-off approved | Your request was approved. |
| Time-off not approved | Your request was rejected. |
| Time-off booked | Time off was booked without approval or after approval. |
| Project hours requests | A project allocation change needs review. |
| Comments | A teammate commented or mentioned you. |
| Project assignments | You were assigned to project work. |
| Weekly digest | Monday Slack DM with active projects, time off, and pending approvals or hour requests. |
| Project updates | A subscribed project has a new update or check-in. |
| Date changes | A subscribed project's dates changed. |
| Status changes | A subscribed project's lifecycle status changed. |
| Health attention | A subscribed project was marked with delivery health that needs attention. |
| Target date reminders | An Active project reaches 30 or 15 days before its target date, the target date itself, or 7 or 30 days overdue. |
| Update reminders | A project manager is due to post a scheduled project update. |
| Status reminders | A project status appears stale and may need updating. |
Inbox Actions
From Inbox you can:
- Mark notifications read or unread.
- Archive one notification.
- Archive all read notifications.
- Delete notifications.
- Restore recently deleted notifications where supported.
- Select a notification to preview the detail pane.
- Use the expand button in the detail header to open the related full page when one exists.
- Use inline links inside the detail body for context that has no standalone notification page, such as project-hour requests.
Unread counts update the sidebar badge as you process items. When a time-off request is approved, rejected, or withdrawn, Supervisible marks the related Time-off requests notifications read for approvers so handled requests do not keep demanding review. The requester still receives the approval or rejection notification according to their own preferences.
Project notifications can render the related work directly inside the detail pane:
Project updates, date changes, health attention, update reminders, and status reminders open the project's Activity surface. Update reminders open ready to compose, and status reminders open with project properties available so the status can be corrected in context.
Project assignments, status-change notifications, and target-date reminders open the project workload timeline so you can review dates, staffing, capacity, and planned hours without leaving Inbox.
If a status reminder no longer applies after you save the project, Supervisible removes that reminder from the current Inbox view.
Keyboard Shortcuts
Inbox supports page-level keyboard shortcuts when focus is not inside a text field:
| Shortcut | Action |
|---|---|
| J | Select the next notification. |
| K | Select the previous notification. |
| U | Toggle read status. |
| Backspace | Delete the selected notification. |
Open the keyboard shortcuts dialog with ? to see the shortcuts available on the current page.
Channels
Supervisible supports three notification channels:
- In-app: Inbox and sidebar unread count.
- Email: Transactional emails for enabled types, with direct links to the related request, project, or assignment when available.
- Slack: Direct messages and channel notifications when Slack is installed and mapped.
Each user controls channels in Notification Preferences. Target date reminders begin enabled for accountable roles: organization owners, admins, and managers for every Active project, plus project managers and account managers for the projects they manage. Each recipient can turn Inbox, email, or Slack DM off independently.
Slack and Project Channels
Slack can deliver direct messages for personal notifications and mapped project-channel notifications for shared project activity. Personal Slack DMs follow the recipient's notification preferences. Project channels have their own event selection on the project notification bell.
Project-channel notifications can include project updates, date changes, status changes, team changes, and target date reminders. They are skipped for completed and cancelled projects, except for the final status-change notification that closes the project.
Freelancer Behavior
Freelancer users do not receive time-off notifications in the same way full team members do. The app excludes time-off notification types from freelancer inbox counts.